Terms of Service
Last updated: 18 October 2026
By using Pixtale Growth you agree to these terms.
The service
Pixtale Growth shows analytics for Instagram accounts you connect, public information about public Business and Creator accounts, Reel Research results for topics you search, analysis of public YouTube channels, and AI recommendations. Some features are part of the paid Individual and Enterprise plans.
Your account
You must provide accurate details and keep your login secure. You may only connect accounts you own or are authorised to manage.
Acceptable use
Don’t misuse the service: no attempts to break security, overload the service, scrape it, or use it to harass or profile private individuals. Public lookups are for public Business and Creator accounts only.
Third-party platforms
Data from connected Instagram accounts comes from Instagram’s official API, and public data comes from our data provider. Both are subject to Instagram’s terms. YouTube channel analysis uses the YouTube API Services: by using it you agree to be bound by the YouTube Terms of Service, and our Privacy Policy and the Google Privacy Policy explain how that data is handled. If a platform stops providing a metric, we can’t show it. Pixtale Growth is not affiliated with, endorsed or sponsored by Instagram, Meta, YouTube or Google.
Accuracy
We show data as provided by the platforms. Calculated figures, such as engagement rate, and AI recommendations are guidance, not guarantees of results.
Paid plans
Individual and Enterprise are billed monthly or yearly in advance. In India, payments are processed by Razorpay; outside India, Dodo Payments sells the subscription to you as our reseller and Merchant of Record, and its checkout terms also apply. In India, paid plans renew automatically at the end of each period using the UPI AutoPay or card mandate you approve at checkout, at the price shown when you subscribed; you’ll be notified by Razorpay before each charge. You can turn off auto-renewal any time from your account page, and access continues until the end of the period you already paid for. Payments already made are not refunded for partial periods, except where required by law. See our Refund & Cancellation Policy.
Free trials and auto-renewal
We may offer a Enterprise trial: 7 days for ₹99 in India, or US$2 outside India (the amount is shown before you start), one per account. The trial fee is not refundable. To start it you approve a payment mandate (UPI AutoPay or card). When the trial ends, the Enterprise plan you chose starts automatically and renews each month or year at the price shown before you started, until you cancel. You can cancel anytime from your account page; cancelling during the trial means you won’t be charged. We send an email when the trial starts and about a day before the first charge. During the trial some limits are lower than on the full plan, for example 20 analyses in total. See our Refund Policy.
Ending use
You can disconnect accounts or delete your account at any time. We may suspend accounts that break these terms.
Liability
The service is provided “as is”. To the extent the law allows, we aren’t liable for indirect losses or lost profits. Nothing here limits liability that can’t legally be limited.